Connecting a Bluetooth Device | Bose QuietComfort Ultra Headphones (2nd Gen)
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Bose QuietComfort Ultra Headphones (2nd Gen)Sold from 2025

Connecting a Bluetooth Device | Bose QuietComfort Ultra Headphones (2nd Gen)

Use the app to put your product in pairing mode.

If your headphones are set up in the Bose app, you can use it to connect to a device.

To enter pairing mode:

  1. In the Bose app, tap the Source button.
    If a different product is shown, tap the My Bose icon icon in upper-left, select the desired product, then tap the Source button.
  2. Select Bluetooth.
  3. Tap Add New to make your headphones available to connect to a Bluetooth device.

Connecting using the Bluetooth menu on your device

You can store up to eight devices in the headphone device list, and the headphones can be actively connected to two devices at a time (multi-point connection). You can play audio from only one device at a time.

  1. With the headphones on, press and hold the Bluetooth/Power button.

    • You’ll hear a power-off tone and see the status light blink white twice.
    • Keep holding the button until you hear the "Discoverable" tone and the light blinks blue.
    image of power switch on right earcup
  2. On your device, enable the Bluetooth feature. The Bluetooth feature is usually found in the Settings menu.
  3. Select your headphones from the device list.
    NOTE: Look for the name you entered for your headphones in the Bose app. If you didn’t name your headphones, the default name appears.
    Once connected, you hear the "Connected" tone and the status light glows solid blue for 10 seconds.

Note: Prior to February 2026, the headphones had different prompts. If you still hear prompts like "Ready to Connect" and "Connected to <device name>, please update your headphones first.

Further Help - Selecting your product in the Bluetooth menu of the device.

Smartphone, tablet, or other device

Connect to the device.

  1. On the device you want to connect, be sure its Bluetooth function is turned on
  2. In the Bluetooth list of the device you are connecting, select your Bose product
    If you don't see your Bose product in the list of discovered or available devices, tap Add device, Scan, Refresh, or something similar and then look for the name of your product.
Windows computer

Connect to Windows 11.

  1. On your computer, select the Start button

  2. Select Settings

  3. In the left pane, select Bluetooth & devices

  4. On the right, be sure the Bluetooth toggle is in the On position

  5. Select Add device

  6. When prompted to select a device type, select Bluetooth. Windows will then search for available Bluetooth devices

  7. Select your Bose product from the list of available devices
    Tip: If your product appears twice, select the one with the headphones or speaker icon next to it. Do not select the one with LE- in the name. If you already did, just start over and select the other option

  8. Click Done.

Connect to Windows 10.

  1. On your computer, go to the Bluetooth® settings
    Tip: To get there, you can click the Windows button in the lower-left, begin typing Bluetooth, then select Bluetooth and other device settings

  2. If Bluetooth is off, switch the toggle to On

  3. Select Add Bluetooth or other device

  4. Select Bluetooth

  5. Select your Bose product from the list of available devices
    Tip: If your product appears twice, select the one with the headphones or speaker icon next to it. Do not select the one with LE- in the name. If you already did, just start over and select the other option

  6. Click Done.

macOS computer

Connect to macOS 10.9.2 or newer.

  1. From your desktop, click the Bluetooth® icon in the menu bar in the upper-right

  2. Click Open Bluetooth Preferences…

    macOS dropdown menu with Bluetooth Preferences

  3. If Bluetooth shows it is off, click Turn Bluetooth On

  4. From the list of available Bluetooth devices on the right, click Pair next to your Bose product and wait for the computer to confirm it's connected.

    macOS screen to pair Bluetooth devices macOS screen showing connected Bluetooth devices

Chromebook

Connect to Chrome OS.

  1. On the computer, select the clock in the lower-right of the screen
  2. Select Bluetooth
  3. If Bluetooth is off, turn it on
  4. Select your Bose product from the list available Bluetooth devices. Once connected, your product will be listed under Paired devices.

Frequently Asked Questions

Are there any additional features I should know about?

5.1 Spatial Audio

5.1 Spatial Audio is a new feature that is only available on certain compatible Android devices. Because support is device-dependent, not all Android devices can use this feature.

Spatial Audio can typically be enabled through the device's native Bluetooth settings. To do this, select the Bose product from the list of connected Bluetooth devices and open its settings. On some devices, you can also enable the feature by searching the device settings for terms such as "Spatial Audio" or "Dolby Audio."

Once enabled, playback requires content with a true 5.1-channel audio track. Some streaming and movie apps provide compatible content. The headset automatically processes the 5.1-channel audio from the source to create a spatial listening experience.

This experience is similar to Bose Immersive Audio when head tracking is enabled, although the spatial effect is derived directly from the source's 5.1-channel audio.

For an example of how to enable and use Spatial Audio on Google Pixel devices, see: https://support.google.com/pixelphone/answer/12967594?hl=en.

For other devices, refer to your device manufacturer's documentation

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