Using Recovery Mode | Bose Portable Smart Speaker

• This process should not be used if the speaker has been restored to its factory default settings. Restoring the speaker to its factory settings removes any stored Wi-Fi network credentials which are needed for the Recovery Mode to complete
• Be sure Wi-Fi network (that the speaker is connected to) is working
• The light ring will blink green to indicate the speaker has entered Recovery Mode. The speaker will then try to download and install the latest update. While downloading, white light fills the light ring in a counter-clockwise motion then repeats. While installing, white light fills the light ring in a clockwise motion then repeats. This can take several minutes (often around 20 minutes). When the light ring turns off, turn on the speaker, open the Bose app and add the speaker to your account
• If the light ring does not blink green after the four button presses, restart the process and continue alternate taps of the Action and Microphone Off buttons for 30 seconds
• If the light ring glows red, the speaker needs service

To enter Recovery Mode:

1. On the speaker, press and hold the Play/Pause button for 10 seconds to reboot it.
2. When the light ring begins pulsing white, follow the steps below within ten seconds:
   Tip: Do not rapidly alternate button presses. Wait one second between presses.
   1. On the speaker, tap the Action button once.
   2. Tap the Microphone Off button once.
   3. Tap the Action button a second time.
   4. Tap the Microphone Off button a second time.