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Sound is not heard from all speakers | Wave® SoundTouch® series IV wireless music system
There are no balance controls on your Bose product.
Volume from the left and right speakers cannot be adjusted.
Try playing a song from artist, collection or music service.
Some media might be made for one speaker (i.e. old recordings or some news or voice recordings). Try a different track, like a newer pop song, and listen for a difference.
If connected, bypass any adapters or extension cables.
If your product connects to the device using an extension cable or adapter, disconnect the extension cable or adapter to determine if the issue is related to it.
Try connecting an audio device to the AUX input on the back of the system.
The 1/8" (3.5 mm) AUX input on the back of your speaker allows you to connect a variety of audio devices. Once connected, press the AUX button and play something on the device. If it plays as expected, the issue is related to wireless audio.
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